Sip&Story
Back

Privacy Policy

Last updated: 2025-09-07 15:13:27 +0200 +0200

Thank you for visiting sipandstory.be and wijnproevenaanhuis.be (“Websites”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Websites or book our services. By using our Websites, you consent to the practices described in this Privacy Policy.

Information We Collect

We use privacy-focused analytics to gather limited, anonymized data about your interactions with our Websites. This information includes:

  • Your country or region
  • Type of device used
  • Browser type and version
  • Operating system

This data is collected without the use of cookies or other tracking technologies, and no personally identifiable information is stored.

When you book a tasting, contact us, or interact with our forms, we may also collect:

  • Your name
  • Your email address
  • Your phone number
  • Your billing address
  • Company details (if applicable)
  • Information on allergies or intolerances relevant to the tasting

How We Use Your Information

We collect and use your information for the following purposes:

  • To process and manage bookings
  • To issue invoices and comply with legal and tax obligations
  • To analyze Website traffic and trends
  • To understand customer preferences and improve our services
  • To send you relevant information and marketing offers (e.g. discounts, friend referral promotions) – unless you object

Data Sharing and Processing

We do not sell, trade, or otherwise transfer your personal information to third parties for their own marketing purposes.

Data Processors

In accordance with the General Data Protection Regulation (GDPR), we engage certain third-party service providers to process personal data on our behalf. These processors are bound by contractual obligations to protect your personal data and process it only in accordance with our instructions. Examples include providers of hosting, invoicing, or communication services.

Data Retention

  • Billing and invoicing data will be retained for as long as required by Belgian accounting and tax law.
  • Customer contact details may be retained to provide service and for direct marketing purposes, unless you object.
  • Anonymized usage data is kept only as long as necessary to fulfill the purposes outlined in this Privacy Policy.

GDPR Compliance

Our Websites are committed to compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

We process your personal data based on the following legal grounds:

  • Contractual necessity: to provide and invoice the booked services
  • Legal obligation: to retain data for accounting and tax purposes
  • Legitimate interest: for analytics, service improvement, and certain direct marketing to existing customers
  • Consent: where you voluntarily provide your information for specific purposes (e.g. newsletter sign-up)

Data Controller

Debruyn Consultancy BV acts as the data controller for all personal data collected through these Websites and related services. As the data controller, we determine the purposes and means of processing your personal data.

International Transfers

Some of our processors may be located outside the European Economic Area (EEA). In such cases, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission.

Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  • The right to access your data
  • The right to correct inaccurate data
  • The right to erasure (in certain circumstances)
  • The right to object to processing (including marketing)
  • The right to data portability (in certain circumstances)

To exercise these rights or inquire about your data, please contact us using the details below.

Security

We take reasonable measures to protect personal data from unauthorized access, disclosure, alteration, or destruction.

Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. We encourage you to review this Privacy Policy whenever you use our Websites or services.

Contact Us

If you have any questions, concerns, or requests related to your personal information or this Privacy Policy, please contact us at:

Debruyn Consultancy BV
Heistse Bossen 4/11
2220 Heist-op-den-Berg
Belgium
E-mail: [email protected]